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About Us

Susan Wack started SW Professional Care Management, LLC (SWPCM) in 2007 after working for over 20 years in hospitals, home health, diabilitility services, and long-term care. She is a Certified Advanced Social Work Case Manager (C-ASWCM), a Licensed Clinical Social Worker (LCSW), and a Registered Mediator in the State of Indiana. Susan received her Master’s Degree in Social Work (MSW) from the University of Iowa and her Bachelor’s of Science in Social Work (BSSW) from St. Louis University. She is a member of the Academy of Certified Social Workers (ACSW), the National Association of Social Workers (NASW), the Aging Life Care Association (ALCA), and an active member of Carmel Rotary. Susan provides training on Elder Care Mediation, serves on NASW's Office of Ethics & Professional Review as a Mediator, serves on ALCA's Midwest Chapter Board of Directors and is the Indiana Unit ALCA Coordinator.

Jennifer Berday joined SWPCM in 2010 coming with a wealth of experience in hospice, mental health, homecare, hospital, and nursing home care. She has her MSW from Boston University and holds a certificate in Gerontology and is a LCSW. Jennifer is a member of the National Association of Social Workers, the Aging Life Care Association, and sits on the Advisory Board of the Albert & Sara Rueben Senior and Family Center.   


SWPCM provides unbiased information and advice to help older adults/persons with disabilities and their families navigate the complex health and social service fields. By focusing on strengths and abilities, SWPCM helps clients and their families gain a sense of control over their lives while promoting independence, dignity, and safety.